Policies and Procedures

Order Processing: All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates:

Domestic Shipping

We offer various shipping options to meet your needs:

Standard Shipping (3-5 business days): Free

Expedited Shipping (2-3 business days): $5.99

Overnight Shipping (1 business day): $19.99

We currently do not offer International Shipping

Shipping Carriers

We use a variety of carriers to ensure timely and reliable delivery, including USPS, UPS, FedEx, and DHL.

Shipping Restrictions

We do not ship to P.O. boxes or APO/FPO addresses.

Some items may have shipping restrictions due to size, weight, or destination country regulations. If this applies to your order, we will contact you with alternative options.

Customs, Duties, and Taxes

For international orders, your package may be subject to customs, duties, and taxes, which are the responsibility of the recipient. We recommend contacting your local customs office for more information on potential charges.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the link provided in the email or by visiting the carrier’s website.

Lost or Damaged Packages

We take great care in packaging your orders, but in the event that your package is lost or damaged during transit, please contact us immediately at support@patriottradingsolutions.com with your order number and details of the issue. We will work with the carrier to resolve the problem as quickly as possible.

Returns and Exchanges

Please refer to our Return Policy for information on how to handle returns and exchanges. Shipping fees for returns due to buyer’s remorse are the responsibility of the buyer.

Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer service team at support@patriottradingsolutions.com. We are here to help!

Important Notice

We strive to offer high-quality products and excellent service to our customers. Please be aware that all items sold through our eBay store are sold as-is and do not come with any warranty coverage by the seller.

Condition of Items: We ensure that all product descriptions are accurate and comprehensive. Please review the product details carefully before making a purchase.

No Warranty: All sales are final, as we do not provide any warranty or guarantee on the items purchased.

Customer Satisfaction

Quality Assurance: While we do not offer a warranty, we stand by the quality of our products and ensure they are as described.

Customer Support: If you encounter any issues with your purchase, please contact us via eBay’s messaging system within 14 days of receiving your item. We are committed to resolving any issues to the best of our ability.

Returns and Refunds

Return Policy: Please refer to our Return Policy for details on how to return items if they do not meet your expectations.

Customer Responsibility: By purchasing from our store, you acknowledge and agree to these terms.

Contact Us

Support: If you have any questions or concerns about our no warranty policy, please reach out to our customer service team through our messaging system. We are here to assist you. 

We value your privacy and are committed to protecting your personal data. This Data Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our storefront(s) and purchase products from us.

Information We Collect

Personal Information:

When you purchase from our eBay store, we collect information such as your name, email address, shipping address, phone number, and payment details.

Order Information:

Details of the products you purchase, order dates, and any communications regarding your order.

Communication Data:

Any information you provide when you contact us for customer service or support.

How We Use Your Information

We use the information we collect in the following ways:

Order Processing: To process and fulfill your orders, including shipping and handling.

Customer Service: To provide customer support and respond to your inquiries.

Communications: To send you order confirmations, updates, and promotional offers if you have opted in to receive such communications.

Improvement: To improve our products and services based on feedback and usage patterns.

Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party service providers who perform services on our behalf, such as payment processors and shipping companies.

Legal Obligations: If required by law, we may disclose your information to comply with legal obligations or respond to lawful requests by public authorities.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. This includes:

Encryption: Secure processing and storage of payment information.

Access Controls: Restricted access to personal data to authorized personnel only.

Retention of Your Information

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

Your Rights

You have the right to:

Access: Request access to the personal data we hold about you.

Correction: Request corrections to any inaccurate or incomplete personal data.

Deletion: Request the deletion of your personal data under certain circumstances.

Objection: Object to the processing of your personal data in certain situations.

To exercise any of these rights, please contact us through eBay’s messaging system.

Changes to This Privacy Policy

We may update this Data Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Data Privacy Policy or our data practices, please contact us through our messaging system. 

Returns and Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return policy to ensure your satisfaction.

Eligibility for Returns

Time Frame: You have 30 days from the date of delivery to return your item(s).

Condition: Items must be returned in their original condition, unused, and with all original packaging and tags intact.

Exclusions: Certain items are non-returnable, including:

Perishable goods (e.g., food, flowers)

Custom or personalized items

Intimate items (e.g., undergarments)

Digital downloads

Return Process

Request a Return: To initiate a return, please contact us via eBay’s messaging system within 30 days of receiving your item. Provide your order number and the reason for the return.

Receive Return Instructions: We will respond with detailed return instructions, including the return shipping address.

Pack and Ship: Securely pack your item in the original packaging and include all accessories, manuals, and documentation. Ship the package to the provided return address.

Return Shipping Costs:

If the return is due to our error (e.g., wrong item sent, defective product), we will cover the return shipping costs.

If the return is due to buyer’s remorse (e.g., changed mind, ordered wrong item), the buyer is responsible for return shipping costs.

Refunds

Processing Time: Once we receive your return, we will inspect the item and process your refund within 3-5 business days.

Refund Method: Refunds will be issued to the original payment method. Depending on your payment provider, it may take an additional 5-7 business days for the refund to reflect in your account.

Restocking Fee: At this time, we do not charge a restocking fee for returns.

Exchanges

Exchange Process: If you wish to exchange an item, please contact us to arrange the return of the original item and place a new order for the replacement item.

Damaged or Defective Items

Inspection: If you receive a damaged or defective item, please contact us immediately with photos of the damage or defect and your order number.

Resolution: We will work with you to resolve the issue promptly, which may include a replacement or a full refund.

Contact Us

If you have any questions or need assistance with your return, 

If you have ordered a product through us VIA an intermediary e-commerce platform such as eBay or Amazon - please contact our customer service team through the respective website's messaging system channels. We are here to help!

Terms and Conditions

Welcome to our online store. By accessing or purchasing from our store, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

General Terms

Agreement to Terms: By using our store, you agree to be bound by these terms and conditions. By using our eBay store or Amazon Storefront, you agree to be bound by these terms and conditions as well as the terms and conditions of our respective partner platforms, eBay and Amazon .

Modification of Terms: We reserve the right to change these terms at any time. Changes will be posted on this page, and your continued use of our store indicates acceptance of the new terms.

Products and Pricing

Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not warrant that the product descriptions or other content are accurate, complete, or error-free.

Pricing: Prices are subject to change without notice. We are not responsible for pricing errors and reserve the right to cancel any orders arising from such errors.

Order Acceptance and Cancellation

Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason.

Order Cancellation: We reserve the right to cancel any order at our discretion. If your order is canceled, we will notify you and refund any payment received.

Payment Terms

Payment Methods: We accept payments through approved payment methods and via online store partners such as eBay and Amazon. Payment must be received before your order is processed.

Non-Payment: If payment is not received or the payment method is declined, your order will be canceled.

Shipping and Delivery

Please refer to our [Shipping Policy] for detailed information about our shipping and delivery terms.

Returns and Refunds

Please refer to our [Return Policy] for detailed information about our returns and refunds process.

Warranty

Please refer to our [Warranty Policy] for detailed information about our warranty terms.

Privacy

Please refer to our [Data Privacy Policy] for detailed information about how we collect, use, and protect your personal information.

Liability and Disclaimer

Limitation of Liability: We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or inability to use our products.

Disclaimer of Warranties: Our products are provided "as-is" without any warranties or guarantees, unless explicitly stated in our warranty policy.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which our business operates.

Dispute Resolution

Any disputes arising out of or related to these terms and conditions shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Contact Information

If you have any questions about these terms and conditions, please contact us through our messaging system or VIA email at support@patriottradingsolutions.com

Legal Disclaimer

1. General Information Patriot Trading Solutions, LLC (hereinafter referred to as "the Company") operates this website. By accessing and using this website, you agree to the following terms and conditions. If you do not agree with any part of these terms and conditions, please do not use our website.

2. Accuracy of Information While we strive to provide accurate and up-to-date information, the Company does not warrant or make any representations regarding the accuracy, reliability, or completeness of the content on this website. The content is provided for general information purposes only and is subject to change without notice.

3. Product Descriptions and Sourcing The Company primarily obtains its products through liquidation channels. This means that the goods offered on this website are sourced from overstock, closeouts, returns, and other liquidated inventories. As a result, some products may have minor imperfections, missing accessories, or be in repackaged conditions. We endeavor to be as accurate as possible when describing products; however, due to the nature of liquidation goods, we cannot guarantee that product descriptions, images, or other content are accurate, complete, reliable, current, or error-free. If a product offered by the Company is not as described, your sole remedy is to return it in unused condition.

4. Authorized Retailer Status Unless explicitly stated otherwise, Patriot Trading Solutions is not an authorized retailer or reseller of the products offered on this website. The use of manufacturer names, trademarks, and product descriptions are for identification purposes only and do not imply endorsement by the manufacturer. Any warranty claims related to these products are subject to the discretion of the manufacturer, and the Company makes no representations or guarantees regarding the availability or validity of manufacturer warranties.

5. Pricing Information Prices for our products are subject to change without notice. Our pricing reflects the discounted nature of liquidation goods and aims to offer the best value for our customers. While we strive to ensure accuracy, the Company cannot guarantee that pricing information is error-free. In the event of a pricing error, the Company reserves the right to cancel orders and provide a refund.

6. External Links This website may contain links to external websites that are not operated by the Company. The Company has no control over the content and practices of these websites and cannot accept responsibility for their content or privacy policies. Accessing these external links is at your own risk.

7. Limitation of Liability The Company, its directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use this website, any content, or services obtained through the website. This includes, but is not limited to, damages for errors, omissions, interruptions, defects, delays, computer viruses, loss of profits, or data loss.

8. Indemnification You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of your use of this website or your violation of these terms and conditions.

9. Governing Law and Jurisdiction a. Governing Law These terms and conditions, and any separate agreements whereby we provide you services, shall be governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of law principles. This includes all matters relating to the validity, interpretation, performance, and enforcement of these terms and conditions.

b. Jurisdiction By using this website, you agree that any legal action or proceeding arising out of or related to these terms and conditions or your use of the website shall be brought exclusively in the federal or state courts located in the State of Ohio. You hereby consent to the personal jurisdiction of such courts and waive any objections based on venue or inconvenient forum.

c. International Users If you access our website from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. The Company makes no claims that the website or its content is accessible, appropriate, or legal in any particular jurisdiction. Any offer for any product, service, or feature made on this website is void where prohibited.

d. Dispute Resolution In the event of any dispute, controversy, or claim arising out of or relating to these terms and conditions, including but not limited to their formation, performance, or breach, the parties shall first seek to resolve the dispute through negotiation in good faith. If the dispute cannot be resolved through negotiation, it shall be submitted to mediation or, if necessary, binding arbitration in accordance with the rules of a recognized arbitration body selected by mutual agreement of the parties.

10. Privacy Policy Your use of this website is also governed by our Privacy Policy (link to privacy policy). Please review our Privacy Policy for information on how we collect, use, and protect your personal information.

11. Intellectual Property All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of the Company or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of any content may violate these laws and is strictly prohibited.

12. Shipping and Delivery The Company will make every effort to ship products in a timely manner. However, shipping times may vary due to the nature of our liquidation goods and availability. The Company is not responsible for delays caused by shipping carriers or unforeseen circumstances.

13. Returns and Refunds Please refer to our Returns and Refunds Policy (link to returns and refunds policy) for detailed information on our policies regarding returns and refunds. The Company reserves the right to refuse returns or refunds at its discretion.

14. Changes to This Disclaimer The Company reserves the right to modify this legal disclaimer at any time. Changes will be effective immediately upon posting on this website. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.

15. Contact Information If you have any questions or concerns about this legal disclaimer, please contact us at support@patriottradingsolutions.com or by phone.